Course Offerings

-Select- Vendors ITIL Training Business Skills Databases Desktop Pub. Graphics Hardware Networking Office Productivity Operating Systems Programming Proj. Management Security Servers Telephony Web Development

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Business Skills Training
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Our Course Catalog

Business Skills

• Advanced Communication Skills
• AMS206 Developing Effective Teams and Team Players
• AMS208 Conflict Resolution: to the Heart of the Matter
• AMS209 Consulting Skills for Leaders and Managers
• AMS212 Creative Problem Solving
• AMS229 Leadership Skills: Introductory Techniques and Practices
• AMS244 Effective Leadership Techniques
• AMS245 Excellence in Client Sales and Services
• AMS247 Effective Negotiation Skills
• AMS248 Effective Customer Service: From Development to Delivery
• AMS249 Building Customer Relationships: The Art of Marketing and Selling
• AMS251 Team-Oriented Customer Service
• AMS252 Enhancing Executive Leadership Skills
• AMS264 Leading From The Middle
• Appraising Performance
• Change Management for Employees
• Change Management for Managers
• Coaching Essentials
• Communicating Across Cultures
• Creating and Maintaining Life Balance
• Customer Service Skills
• Effective Business Writing
• Effective Facilitation Skills
• Effective Management (E)
• Effective Presentations
• Effective Time Management
• Emotional Intelligence for Managers
• Excellence in Technical Customer Service
• Fundamentals of Communication
• Fundamentals of Customer Service
• Fundamentals of Selling
• Getting the Results Without the Authority
• Grammar Essentials
• ITIL IT Service Management Essentials v3
• Managing Innovation and Creativity
• Managing Organizational Goals
• Managing Project Teams
• Motivating Your Employees
• Negotiating Skills
• Performance Management
• Practical Leadership
• Problem Solving Skills
• Project Management Skills for Non-Project Managers
• Security Awareness
• Sexual Harassment Awareness for Supervisors
• Strategic Planning Skills
• Using Data to Communicate
• What Good Managers Do: The First 100 Days

Databases

• Crystal Reports 2008 Level 1
• Crystal Reports 2008 Level 2
• Crystal Reports XI Level 1
• Crystal Reports XI Level 2
• Domino Designer 6: LotusScript
• Lotus Notes 7 Advanced Messaging and Calendar
• Lotus Notes 7 Basic Messaging and Calendar
• Lotus Notes 7 Content Authors
• Lotus Notes 7 Content Editors
• Lotus Notes 7 Meetings and Resource Management
• Lotus Notes 7 to 8 Administrator Update
• Lotus Notes 7 User Essentials
• Lotus Notes 8 User Update
• M2071 Querying Microsoft SQL Server 2000 with Transact-SQL
• M2072 Administering a Microsoft SQL Server 2000 Database
• M2073 Programming a Microsoft SQL Server 2000 Database
• M2657: Programming with Access
• M2733 Updating Your Database Administration Skills to Microsoft SQL Server 2005
• M2734 Updating Your Database Development Skills to Microsoft SQL Server 2005
• M2778 Writing Queries Using Microsoft SQL Server 2008 Transact-SQL
• M2779: Implementing a Microsoft SQL Server 2005 Database
• M2780: Maintaining a Microsoft SQL Server 2005 Database
• M2781 Designing Microsoft SQL Server 2005 Server-Side Solutions
• M2782 Designing Microsoft SQL Server 2005 Databases
• M2783 Designing the Data Tier for Microsoft SQL Server 2005
• M2784 Tuning and Optimizing Queries using Microsoft SQL Server 2005
• M2786 Designing a Microsoft SQL Server 2005 Infrastructure
• M2787 Designing Security for Microsoft SQL Server 2005
• M2788 Designing High Availability Database Solutions Using Microsoft SQL Server 2005
• M2789 Administering and Automating Microsoft SQL Server 2005 Databases and Servers
• M2790 Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005
• M2791 Implementing and Maintaining Microsoft SQL Server 2005 Analysis Services
• M2792 Implementing and Maintaining Microsoft SQL Server 2005 Integration Services
• M2793 Implementing and Maintaining Microsoft SQL Server 2005 Reporting Services
• M2794 Designing a Business Intelligence Solution for the Enterprise Using Microsoft SQL Server 2005
• M2795 Designing an ETL Solution Architecture Using Microsoft SQL Server 2005 Integration Services
• M2796 Designing an Analysis Solution Architecture Using Microsoft SQL Server 2005 Analysis Services
• M2797 Designing a Reporting Solution Architecture Using Microsoft SQL Server 2005 Reporting Services
• M6158 Updating Your SQL Server 2005 Skills to SQL Server 2008
• M6231 Maintaining a Microsoft SQL Server 2008 Database
• M6232 Implementing a Microsoft SQL Server 2008 Database
• M6234 Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services
• M6235 Implementing and Maintaining SQL Server 2008 Integration Services
• M6236 Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services
• Microsoft Access 2003 Intro to Application Development
• Microsoft Access 2003 Level 1&2
• Microsoft Access 2003 Level 3
• Microsoft Access 2003 Level 4
• Microsoft Access 2007 Level 1&2
• Microsoft Access 2007 Level 3
• Microsoft Access 2007 Level 4
• Microsoft Access 2007 New Features
• Oracle 10g Database Administration I
• Oracle 10g Database Administration II
• Oracle Database 10g: Introduction to SQL
• Oracle Database 10g: Program With PL/SQL
• Oracle Database 11g New Features for Administrators
• Oracle Database 11g: Administration I
• Oracle Database 11g: Administration II
• Oracle Database 11g: Data Warehousing & Oracle Warehouse Builder
• Oracle Database 11g: New & Advanced Features for Developers
• Oracle Database 11g: PL/SQL Fundamentals
• Oracle Database 11g: SQL Fundamentals
• Relational Database Design
• SQL Advanced Querying
• SQL Fundamentals of Querying

Desktop Publishing

• Adobe InDesign CS2 Level 1
• Adobe InDesign CS2 Level 2
• Microsoft Office Publisher 2007
• Microsoft Publisher 2002 Level 1
• Microsoft Publisher 2003: Level 1

Graphics

• Adobe FrameMaker 8.0: Level 2
• Adobe Illustrator CS2 Level 1
• Adobe Illustrator CS2 Level 2
• Adobe Illustrator CS3 Level 1
• Adobe Illustrator CS3 Level 2
• Adobe InDesign CS3 Level 1
• Adobe InDesign CS3: Level 2
• Adobe Photoshop CS2 Level 1
• Adobe Photoshop CS2 Level 2
• Adobe Photoshop CS3 Level 1
• Adobe Photoshop CS3 Level 2
• Adobe Photoshop CS3: Photo Printing and Color
• Adobe Photoshop CS3: Web Production

Hardware

• CompTIA A+ Certification: 2006 Exam Objectives Part 1
• CompTIA A+ Certification: 2006 Exam Objectives Part 2
• Laptop Repair

Networking

• Advanced Linux Administration
• Building Cisco Multilayer Switched Networks (BCMSN) v3.0
• Building Scalable Cisco Internetworks (BSCI) v3.0
• CCNA: Certified Cisco Network Associate Bootcamp
• Cisco Interconnecting Cisco Networking Devices (Part 2)
• Cisco Introduction to Cisco Networking Technologies (Part I)
• Citrix Certified Enterprise Administrator (CCEA) Bootcamp
• CompTIA Linux+ Certification
• CompTIA Network+ Certification
• Interconnecting Cisco Networking Devices Part 1 (ICND1) v1.0
• Interconnecting Cisco Networking Devices Part 2 (ICND2) v1.0
• M2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment
• M2274 Managing a Microsoft Windows Server 2003 Environment
• M2275 Maintaining a Microsoft Windows Server 2003 Environment
• M2276 Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts
• M2277: Implementing, Managing and Maintaining a MS Windows Server 2003 Network Infrastructure
• M2278 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
• M2279: Planning, Implementing and Maintaining a MS Windows Server 2003 Active Directory Infrastructure
• M2282 Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure
• M2810: Network Security Fundamentals
• N3016 Foundations of Novell Networking: NetWare 6.5
• N3042 Novell Network Management NetWare 6.5
• Symantec Ghost Solution Suite 2.0

Office Productivity

• Adobe Acrobat 7.0 Level 1
• Adobe Acrobat 7.0 Level 2
• Adobe Acrobat 8.0 Level 1
• Adobe Acrobat 8.0 Level 2
• Adobe Acrobat 8.0 New Features
• Adobe Acrobat 9.0 Pro: Level 1
• Adobe Acrobat 9.0 Pro: Level 2
• Introduction to Personal Computers: Using Windows Vista™
• M5058 Deploying Microsoft Office 2007 Professional Plus
• M5060A Implementing Windows SharePoint Services 3.0
• M5061 Implementing Microsoft Office SharePoint Server 2007
• Microsoft Access 2007 Level 4
• Microsoft Excel 2003 Level 1
• Microsoft Excel 2003 Level 2
• Microsoft Excel 2003 Level 3
• Microsoft Excel 2003: Introduction to VBA
• Microsoft Excel 2007 Level 1
• Microsoft Excel 2007 Level 2
• Microsoft Excel 2007 Level 3
• Microsoft Excel 2007 New Features
• Microsoft InfoPath 2003 Creating InfoPath Forms
• Microsoft Office 2007 New Features
• Microsoft Office InfoPath 2007: Creating InfoPath Forms
• Microsoft Office Project 2007: Professional
• Microsoft Office Project 2007: Web Access
• Microsoft Outlook 2003 Level 1
• Microsoft Outlook 2003 Level 2
• Microsoft Outlook 2003 Level 3
• Microsoft Outlook 2007 Level 1
• Microsoft Outlook 2007 Level 2
• Microsoft Outlook 2007 New Features
• Microsoft Outlook 2007: Level 3
• Microsoft PowerPoint 2003 Level 1
• Microsoft PowerPoint 2003 Level 2
• Microsoft PowerPoint 2007 Level 1
• Microsoft PowerPoint 2007 Level 2
• Microsoft PowerPoint 2007 New Features
• Microsoft Project 2003 Level 1
• Microsoft Project 2003 Level 2
• Microsoft Project 2003 Professional
• Microsoft Project 2007 Level 1
• Microsoft Project 2007 Level 2
• Microsoft Visio Professional 2003 Level 1
• Microsoft Visio Professional 2003 Level 2
• Microsoft Visio Professional 2007 Level 2
• Microsoft Visio Professional 2007 Level 1
• Microsoft Windows SharePoint Services 3.0 Level 1
• Microsoft Windows SharePoint Services 3.0 Level 2
• Microsoft Windows Vista Level 1
• Microsoft Windows Vista New Features
• Microsoft Windows XP Introduction
• Microsoft Word 2003 Level 1
• Microsoft Word 2003 Level 2
• Microsoft Word 2003 Level 3
• Microsoft Word 2007 Level 1
• Microsoft Word 2007 Level 2
• Microsoft Word 2007 Level 3
• Microsoft Word 2007 New Features
• Novell GroupWise 7.0 Level 1
• Novell GroupWise 7.0 Level 2

Operating Systems

• First Look: Windows Vista for IT Professionals
• M2261: Supporting Users and Troubleshooting MS Windows Desktop Operating Systems
• M2262: Supporting Users and Troubleshooting Applications Running on MS Windows Desktop Operating Systems
• M2272: Implementing and Supporting Microsoft Windows XP Professional
• M2285 Installing, Configuring, and Administering Microsoft Windows XP Professional
• M5105 Deploying Microsoft Windows Vista Business Desktops
• M5115 Installing and Configuring the Windows Vista Operating System
• M5116 Configuring Windows Vista Application and Tools
• M5117 Installing, Configuring, Troubleshooting, and Maintaining Windows Vista
• M5118 Maintaining and Troubleshooting Windows Vista Computers
• M5119 Supporting Windows Vista Computers with Desktop Images and Application Packages
• M7197 Managing Enterprise Desktops Using Microsoft Desktop Optimization Pack
• Microsoft Windows Vista Level 1
• Microsoft Windows Vista New Features
• Microsoft Windows XP Introduction
• N3042 Novell Network Management NetWare 6.5
• N3062 Novell ZENworks 7 Desktop Management Administration
• Solaris 9 Fundamentals
• SUSE Linux Enterprise Desktop 10 Administration

Programming

• C Programming: An Introduction
• Domino Designer 6: LotusScript
• Introduction to Data Modeling
• Java 2 Programming Language
• Java 2: Advanced Programming
• Java 2: Enterprise JavaBeans
• Java 2: Programming Language for Developers
• Java 2: Security Fundamentals
• M1303: Mastering Microsoft Visual Basic 6 Fundamentals
• M2124: Programming with C#
• M2310 Developing Web Applications Using Microsoft Visual Studio 2008
• M2349 Programming with the Microsoft .NET Framework (Microsoft Visual C# .NET)
• M2369 Designing an Application Migration Strategy to Microsoft .NET
• M2373: Programming with Visual Basic .Net
• M2389 Programming with Microsoft ADO.NET
• M2415 Programming with the Microsoft .NET Framework (Microsoft Visual Basic .NET)
• M2433: MS Visual Basic Scripting Edition & Microsoft Windows Script Host Essentials
• M2439 Scripting Using Microsoft Windows Management Instrumentation
• M2500 Introduction to XML and the Microsoft .NET Platform
• M2546 Core Windows Forms Technologies with Microsoft Visual Studio 2005
• M2547 Advanced Windows Forms Technologies with Microsoft Visual Studio 2005
• M2548 Core Distributed Application Development with Microsoft Visual Studio 2005
• M2549 Advanced Distributed Application Development with Microsoft Visual Studio 2005
• M2555 Developing Microsoft .NET Applications for Windows (Visual C# .NET)
• M2559: Introduction to Visual Basic .Net Programming
• M2562 Getting Started with Microsoft Visual Studio 2005 for Microsoft Visual Basic 6.0 Developers
• M2565 Developing Microsoft .NET Applications for Windows (Visual Basic .NET)
• M2609 Introduction to C# Programming with Microsoft .NET
• M2657: Programming with Access
• M2667 Introduction to Programming
• M2734 Updating Your Database Development Skills to Microsoft SQL Server 2005
• M2956 Core Foundations of Microsoft .NET 2.0 Development
• M2957 Advanced Foundations of Microsoft .NET 2.0 Development
• M4994 Introduction to Programming Microsoft .NET Framework Applications with Microsoft Visual Studio 2005
• M4995 Programming with the Microsoft .NET Framework Using Microsoft Visual Studio 2005
• M50032A Complete .NET 2.0 Application Development and Best Practices
• M50064A Advanced SharePoint 2007 Development
• M50146A Advanced SharePoint Development - MOSS
• M6214 Effective Team Development Using Microsoft Visual Studio Team System
• M6215 Implementing and Administering Microsoft Visual Studio 2008 Team Foundation Server
• M6460 Visual Studio 2008: Windows Presentation Foundation
• M6461 Visual Studio 2008: Windows Communication Foundation
• M6462 Visual Studio 2008: Windows Workflow Foundation
• M6463 ASP.NET 3.5
• M6464 Visual Studio 2008: ADO.NET 3.5
• Microsoft SharePoint 2007 for Developers

Project Management

• AMS100 Project Planning, Scheduling and Control
• AMS1000 Earned Value Management: Practical Requirements for Implementation with Government Reporting Requirements
• AMS103 Achieving Project Quality and Conditions of Satisfaction
• AMS109 Distressed Projects: Prevention and Intervention Strategies
• AMS114 Building and IT Project Management Communication Toolbox
• AMS115 Building an Effective Project Team
• AMS118 Consulting Skills for Project Managers
• AMS121 Advanced Scope Development and Requirements Management
• AMS127 Excellence in Project Management Leadership
• AMS128 Managing Large and/or Complex Projects
• AMS129 Negotiation Skills for Project Managers
• AMS130 Multiple Team Project Management
• AMS131 Effective Management For Systems Integration Projects
• AMS134 Information Technology Project Management
• AMS136 Preparing for the PMP Exam
• AMS137 Project Communications: Infrastructure and Protocol
• AMS140 Project Procurement and Contract Management
• AMS141 Project Risk Assessment and Management
• AMS144 Project Time and Cost Management
• AMS147 Advanced Skills for the Business Analyst
• AMS153 How to Establish a Project Support Office: Practical Guide to Growth and Development
• AMS158 Effective Project Management in the Corporate Environment
• AMS159 Project Management in Boot Camp
• AMS166 Managing Customer Expectations
• AMS167 Advanced Technology Project Management
• AMS168 Introduction to Requirements Gathering and Business Analysis
• AMS169 Building Effective Business Partnerships
• AMS170 Managing Business Process Improvement Projects
• AMS171 Globalization
• AMS173 Information Technology Project Procurement and Contract Management
• AMS175 Developing and Managing Estimates: From Task to Project Level
• AMS176 Project Management Approach to Software Quality
• AMS177 Earned Value Management: Practical Requirements for Implementation
• AMS184 Project Management Executive Overview for IT Projects
• AMS186 Advanced Scope Development and Requirements Management
• AMS188 Project Management for HR Professionals
• AMS189 Project Management Team Member Overview
• AMS194 Project Management Executive Overview for Capital Projects
• M5927 Managing Projects
• M5928 Microsoft Office Project Server 2007 – Managing Projects
• Microsoft Project 2003 Level 1
• Microsoft Project 2003 Level 2
• Microsoft Project 2003 Professional
• Microsoft Project 2007 Level 1
• Microsoft Project 2007 Level 2
• Project Management Fundamentals
• Project Management Professional (PMP) Certification Preparation
• Project Management Skills for Non-Project Managers

Security

• Certified Ethical Hacker
• Certified Information Systems Security Professional (CISSP)
• Certified Penetration Testing Specialist
• Certified Penetration Testing Specialist – Web Analysis
• Cisco Certified Security Professional
• CompTIA Security+ (2008 Objectives)
• Disaster Recovery & Business Continuity Planning Training
• Essential Security Awareness For Everyone (Introduction)
• M2300 Developing Secure Web Applications
• M2810: Network Security Fundamentals
• M2823 Implementing and Administering Security in a Microsoft Windows Server 2003 Network
• M2830 Designing Security for Microsoft Networks
• Securing Cisco Network Devices (SND) v2.0
• Securing Networks With Cisco Routers and Switches (SNRS)
• Securing Networks with PIX and ASA (SNPA)
• Social Engineering - The Human Factor
• Symantec Endpoint Protection 11.0
• Wireless Administration & Security CWNA & CWSP

Servers

• Building the IBM Lotus Domino 7 Infrastructure
• Cisco Certified Security Professional
• Citrix Certified Enterprise Administrator (CCEA) Bootcamp
• Citrix XenApp (Presentation Server 4.5) Administration
• CompTIA Server+ Certification
• M2011: Troubleshooting MS Exchange Server 2003
• M2071 Querying Microsoft SQL Server 2000 with Transact-SQL
• M2072 Administering a Microsoft SQL Server 2000 Database
• M2073 Programming a Microsoft SQL Server 2000 Database
• M2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment
• M2274 Managing a Microsoft Windows Server 2003 Environment
• M2275 Maintaining a Microsoft Windows Server 2003 Environment
• M2276 Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts
• M2277: Implementing, Managing and Maintaining a MS Windows Server 2003 Network Infrastructure
• M2278 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
• M2279: Planning, Implementing and Maintaining a MS Windows Server 2003 Active Directory Infrastructure
• M2282 Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure
• M2400: Implementing and Managing MS Exchange Server 2003
• M2596 Managing Microsoft Systems Management Server 2003
• M2778 Writing Queries Using Microsoft SQL Server 2008 Transact-SQL
• M2779: Implementing a Microsoft SQL Server 2005 Database
• M2780: Maintaining a Microsoft SQL Server 2005 Database
• M2781 Designing Microsoft SQL Server 2005 Server-Side Solutions
• M2782 Designing Microsoft SQL Server 2005 Databases
• M2783 Designing the Data Tier for Microsoft SQL Server 2005
• M2784 Tuning and Optimizing Queries using Microsoft SQL Server 2005
• M2786 Designing a Microsoft SQL Server 2005 Infrastructure
• M2787 Designing Security for Microsoft SQL Server 2005
• M2788 Designing High Availability Database Solutions Using Microsoft SQL Server 2005
• M2789 Administering and Automating Microsoft SQL Server 2005 Databases and Servers
• M2790 Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005
• M2791 Implementing and Maintaining Microsoft SQL Server 2005 Analysis Services
• M2792 Implementing and Maintaining Microsoft SQL Server 2005 Integration Services
• M2793 Implementing and Maintaining Microsoft SQL Server 2005 Reporting Services
• M2794 Designing a Business Intelligence Solution for the Enterprise Using Microsoft SQL Server 2005
• M2795 Designing an ETL Solution Architecture Using Microsoft SQL Server 2005 Integration Services
• M2796 Designing an Analysis Solution Architecture Using Microsoft SQL Server 2005 Analysis Services
• M2797 Designing a Reporting Solution Architecture Using Microsoft SQL Server 2005 Reporting Services
• M2823 Implementing and Administering Security in a Microsoft Windows Server 2003 Network
• M2824: Implementing Microsoft Internet Security and Acceleration Server 2004
• M3938 Updating Your Skills from Microsoft Exchange Server 2000 or 2003 to Microsoft Exchange Server 2007
• M50025A Windows PowerShell for Administrators
• M50028 Managing System Center Operations Manager 2007
• M50141A Microsoft Office PerformancePointServer 2007 Technical Training
• M5047 Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1
• M5049A Managing Messaging Security using Microsoft Exchange Server 2007
• M5050A Recovering Messaging Servers and Databases using Microsoft Exchange Server 2007
• M5051 Monitoring and Troubleshooting Microsoft Exchange Server 2007
• M5060A Implementing Windows SharePoint Services 3.0
• M5061 Implementing Microsoft Office SharePoint Server 2007
• M5177 Implementing and Maintaining Instant Messaging Using Microsoft Office Communications Server
• M5178 Implementing and Maintaining Audio/Visual Conferencing and Web Conferencing Using Microsoft Office Communications Server 2007
• M5179 Implementing and Maintaining Telephony Using Microsoft Office Communications Server 2007
• M6158 Updating Your SQL Server 2005 Skills to SQL Server 2008
• M6231 Maintaining a Microsoft SQL Server 2008 Database
• M6232 Implementing a Microsoft SQL Server 2008 Database
• M6234 Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services
• M6235 Implementing and Maintaining SQL Server 2008 Integration Services
• M6236 Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services
• M6416B Updating your Active Directory Technology Skills to Windows Server 2008
• M6417 Updating your Application Platform Technology Skills to Windows Server 2008
• M6418A Deploying Windows Server 2008
• M6420 Fundamentals of Windows Server 2008 Network and Applications Infrastructure
• M6421A Configuring and Troubleshooting a Windows Sever 2008 Network Infrastructure
• M6422A Implementing and Managing Windows Server 2008 Hyper-V
• M6423 Implementing and Managing Windows Server 2008 Clustering
• M6424A Fundamentals of Microsoft Server 2008 Active Directory Introduction
• M6425A Configuring Windows Server 2008 Active Directory Domain Services
• M6426 Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory
• M6427A Configuring and Troubleshooting Internet Information Services in Windows Server 2008
• M6428 Configuring and Troubleshooting Windows Server 2008 Terminal Services
• M6429A Configuring and Managing Windows Media Services
• M6430 Planning and Administering Windows Server 2008 Servers
• M6434 Automating Windows Server 2008 Administration with Windows PowerShell
• M6435 Designing a Windows Server 2008 Network Infrastructure
• M6436 Designing a Windows Server 2008 Active Directory Infrastructure and Services
• M6437 Designing a Windows Server 2008 Applications Infrastructure
• M6451 Planning, Deploying and Managing Microsoft System Center Configuration Manager 2007
• Managing IBM Lotus Domino 7 Servers and Users
• N3080 Foundations of Novell Open Enterprise Server for NetWare
• SUSE Linux Enterprise Server 10 Administration
• SUSE Linux Enterprise Server 10 Advanced Administration
• SUSE Linux Enterprise Server 10 Fundamentals

Telephony

• Cisco IP Contact Center Express Specialist
• Cisco IP Telephony Part 1 (CIPT1) v4.1
• Cisco Unity Design Specialist
• Cisco Voice Over IP (CVOICE) v5.0

Website Development

• Adobe ColdFusion 8: Level 1
• Adobe ColdFusion 8: Level 2
• Adobe Contribute CS3
• Adobe Dreamweaver 8 Level 1
• Adobe Dreamweaver 8 Level 2
• Adobe Dreamweaver 8 Level 3
• Adobe Dreamweaver CS3 Level 1
• Adobe Dreamweaver CS3 Level 2
• Adobe Dreamweaver CS3 Level 3
• Adobe Flash 8 Level 1
• Adobe Flash 8 Level 2
• Adobe Flash 8 Level 3
• Adobe Flash CS3 Level 1
• Adobe Flash CS3 Level 2
• Adobe Flash CS3: ActionScript 3
• ColdFusion MX: Level 1
• ColdFusion MX: Level 2
• Developing XML Web Services Using Microsoft ASP.NET
• HTML 4.01 Web Authoring Level 1
• HTML 4.01 Web Authoring Level 2
• HTML 4.01 Web Authoring Level 3
• Java 2 Programming Language
• JavaScript Programming Advanced
• JavaScript: Programming
• M2300 Developing Secure Web Applications
• M2311 Advanced Web Application Development using Microsoft ASP.NET
• M2524 Developing XML Web Services Using Microsoft ASP.NET
• M2541Core Data Access with Microsoft Visual Studio 2005
• M2542 Advanced Data Access with Microsoft Visual Studio 2005
• M2543 Core Web Application Technologies with Microsoft Visual Studio 2005
• M2544 Advanced Web Application Technologies with Microsoft Visual Studio 2005
• Microsoft Expression Web 2007: Level 1
• Microsoft Expression Web 2007: Level 2
• Microsoft FrontPage 2003 Level 1
• Microsoft FrontPage 2003 Level 2
• Microsoft SharePoint Designer 2007 Level 1
• Microsoft SharePoint Designer 2007 Level 2
• Web Design Best Practices
• Web Design with XHTML, HTML, and CSS Level 2
• Web Design with XHTML, HTML, and CSS: Level 1
• Web Design with XHTML, HTML, and CSS: Level 3